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Guest Relations Supervisor - The Madrid EDITION

  • Marriott International
  • Madrid, Spain
  • Level:Team Lead
  • Posted

Source: Marriott International’s own career site First seen

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About the job

POSITION SUMMARY. Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station.

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