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Consultant in Customer Service Team Song (GN)

  • Accenture
  • Warsaw, Poland
  • Remote
  • Posted

Source: Accenture’s own career site First seen

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About the job

THE WORK: - Planning, designing and delivering customer interaction solutions across IVR, web, email, chat, SMS, and social media channels. - Serve as a subject matter expert in CCaaS platforms (Salesforce Service Cloud, Sprinklr, AWS Connect, Genesys Cloud, Nice CXOne, Microsoft Dynamics 365), providing guidance on transformation projects.

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