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Manager, Major Incident Management - Splunk

  • Cisco
  • Krakow, Poland
  • Level:Manager
  • Posted

Source: Cisco’s own career site First seen

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About the job

Meet the Team. The Major Incident Management (MIM) team leads the company’s highest-impact customer incidents. Incident Managers direct P0, P1, and qualified P2 responses from intake through recovery, closure, and post-incident follow-up. They coordinate Product, Technology, Support, and customer-facing teams while technical teams retain ownership of diagnosis and remediation.

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