Back to jobs
Helpdesk Expert
- Allianz
- Sofia- Srebarna 16, Bulgaria
- Level:Senior
- Hybrid
- Posted
Source: Allianz’s own career site First seen
Open original posting (opens in a new tab)About the job
What you do. - Monitor, track, and resolve IT support tickets using ticketing systems. - Provide technical support via phone, email, chat, and remote access tools. - Troubleshoot hardware/software issues, network connectivity, and user access problems. - Document solutions and maintain an up-to-date knowledge base. - Escalate complex issues to senior technicians or specialized teams.
This is a short extract. Read the full posting and apply on the employer’s site.
See how well you fit this job
Log in and we compare this role with your CV: where you are a strong fit, where you are not, and what is worth saying about the gaps. You can also prepare a CV and cover letter written for this role.